Hospitality 2.0 Intro
Before the Covid-19 Pandemic changed the DNA of the Hospitality Industry forever, it had already been going through a series of seismic changes on a multitude of levels. New developments in advanced technology, generational marketing shifts, health and wellness, alternative revenue streams, and sustainability practices were just a few of the areas that operators found themselves re-evaluating, and making long-term adaptation plans for. Along with these major changes also came the struggle of adjusting to this new reality, and figuring out how to effectively integrate these changes into an operation's "traditional" training and development program.
That's why we created "Hospitality 2.0."
Hospitality 2.0 has been designed as a training "toolbox" of sorts. Its components have been developed to either help augment existing training capabilities of hospitality operators, or assist in building new learning and development programs for businesses that may not currently have one in place.
Hospitality 2.0 doesn't just focus on the "what" of training and development, it also focuses on the "why" and the "how"
We have five major tools in our "toolbox" to help your operation reach that next level of L&D: